GTSS Blog

GTS Solutions has been serving the Chapin area since 2009, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Do You Have a Data Backup In Place?

Do You Have a Data Backup In Place?

Take a moment to imagine the absolute worst disaster scenario for your business. Does it involve a catastrophic event destroying your office building? Does it include key staff being absent from the office for extended periods of time? Does it include your business suffering from data loss or security breaches?

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Prepping For A Weather Event Needs To Happen In Your Business

Prepping For A Weather Event Needs To Happen In Your Business

Running a business requires the ability to stay in control, especially when others couldn’t. However, there are some situations--like major weather events--that simply will not be controlled. In cases like these, you need to make sure your business is prepared to withstand the worst. A business continuity plan can help you do so.

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Save Considerable Time By Automating Your Data Backup Process

Save Considerable Time By Automating Your Data Backup Process

Is your organization still relying on antiquated tape backup to keep your data safe? A more reliable, less time-consuming alternative known as image-based, or “snapshot” backup, could change the way that you look at disaster recovery. In fact, image-based backup has the potential to optimize your business’s data continuity.

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Do Memes Have a Place in the Professional Business Environment?

Do Memes Have a Place in the Professional Business Environment?

Whether we like it or not, memes have had a profound effect on how the world’s population views current events and popular culture. In part, this is thanks to the prevalence of the Internet, which has fostered these absurd images and provided them an outlet to flourish. Due to how viral they are, it would be foolish to dismiss them as inconsequential; in fact, when leveraged properly, memes can make a statement about your business and its specific brand.

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Study: 95% of All Cyber Attacks are Financially Motivated

Study: 95% of All Cyber Attacks are Financially Motivated

Businesses need to take security into account and make it a priority. In fact, security is so important that Verizon has compiled a report of the various types of attacks and data breaches that occurred in the past year. This is Verizon’s Data Breach Investigations Report, or DBIR, and it offers insights into how you can protect your business and secure your assets.

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How NOT to Maintain a Backup

How NOT to Maintain a Backup

A data loss incident is considered a major disaster scenario, especially for small and medium-sized businesses. All it takes is one moment to lose your business’s entire data infrastructure. We’ll walk you through a story that should serve as a cautionary tale, one that hopefully teaches you to adhere to data backup and disaster recovery best practices.


Marco Marsala, a hosting provider, posted on a server forum looking for advice on how to deal with a major issue he encountered while trying to delete a few files. He had utilized what’s called the “rm-rf” command with undefined variables, which wound up destroying all data on the system. Like any good hosting provider, he had backups of the files, but, like a dumb-dumb, he had the backups stored on the system that he accidentally wiped. What a mess.

This is actually a similar blunder to one that Pixar experienced, almost deleting Toy Story 2 prior to its release.

As a result of Marsala’s negligence, all of the data that his company had stored was destroyed. This included the data of 1,535 customers, whom he had built and hosted websites for. Without any backups stored off-site, he had no way to recover the data.

As you might expect, the responses that Marsala received from other users of the online forum were quite negative. Many completely dismissed the possibility that his company could recover from such a devastating failure, and others questioned his abilities as a hosting provider. One poster even went as far as recommending that Marsala seek legal counsel, rather than attempt to restore the data, predicting that Marsala was “going out of business.”

The conclusion: Marsala’s best chance of recovering from this major blow was to recruit help from a third-party data recovery firm. Fortunately for him, the company was able to recover his files, but that doesn’t change the fact that his simple mistake was a huge hit to his company’s finances. The company suffered from fees associated with the disaster recovery process, as well as reduced income from the loss of business suffered as a result of his negligence.

The lesson: neglecting to follow best practices got Marsala in some hot water, and his failure basically invited disaster to his doorstep. Following the accepted best practices of data recovery could have easily prevented the situation from escalating as quickly as it did. In fact, Marsala’s reason for distress (user error) is one of the most common reasons to use a backup and disaster recovery solution, a solution that stores your backups off-site on a separate system.

Storing your data off-site allows your organization to avoid the many causes of data loss, including user error, fires, electrical surges, hardware failure, theft, and so much more. This minimizes the risk of these events threatening your business’s operations.

How do you manage your business’s data backups? Are they stored off-site, and do you have a system in place to rapidly deploy them in the event of a major disaster? If you’re uncertain, reach out to GTSS at (803) 298-3008.

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Business Continuity: Prepare For the Worst and Hope For the Best

b2ap3_thumbnail_business_continuity_400.jpgThere are few things more important than the continuity of your business. Your livelihood, and that of your employees, depends on the continued functionality of your organization. Therefore, it becomes necessary to do all that you can to ensure your business is protected from an unexpected downfall, due to data loss, natural disasters, and other means.

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